Claims Manager

Bartech is a premier, professional services firm offering global Recruitment & Staff Augmentation, BPO and Managed Service Provider (MSP) solutions. Through its high-touch, cost effective and customized approach, Bartech helps its clients mitigate risk while improving access to talent and quality of hire.

Impellam North America is currently seeking a Claims Manager to add to our Corporate Risk Management team in Atlanta, GA.

• Manage claims administration process for multiple jurisdictions
• Act as liaison between TPA claim representatives, defense attorneys and branch personnel
• Adjust in-house claims
• Coordinate return to work for associates with branch personnel and medical facility
• Provide settlement authority
• Assignment and evaluation of defense counsel
• Attend workers’ compensation legal proceedings when necessary
• Conduct monthly internal claim reviews for regional service teams
• Conduct training for branch personnel
• Attend bi-annual claim reviews with TPAs

• Ability to multitask in a fast-paced environment
• Must be able to deal with sensitive situations and confidential information
• Excellent organizational skills
• Strong teamwork skills
• Excellent verbal and written communications skills and interpersonal skills
• Ability to coordinate with various departments, field personnel and clients
• Self-directed, proactive and detail-oriented
• Multi-jurisdictional, multi-line experience within the staffing industry is preferred
• Professional designations are a plus

Required Experience

• 3-5 years of relevant claims experience, preferably in a corporate risk management environment
• Advanced working knowledge of Workers’ Compensation statutory requirements, with strong experience preferred with CA Workers’ Compensation claims management
• Advanced working knowledge of Risk Management Information Systems (RMIS) and reporting