Senior Product Manager

Avaya is known as a leader in helping organizations around the world succeed by integrating communications with business strategy and operations. In fact, Avaya came about as an independent company so it could bring even more focus to innovating in business communications.

Owner/business-lead for our online marketplace Snapp Store. Handle the definition, creation, roll-out and evolution, and be the E2E “point of accountability” for its success. This will require someone who understands e-commerce, is detail oriented, project management mindset, GTM focused, etc.

Overall lead for product management operations, supporting E2E tracking/facilitation/issue-resolution of programs and activities related to strategy/planning, release development, go-to-market, etc. Support me and the product leads with the some of the day-to-day operational aspects of ensuring success of our programs.

Oversees a specific product from conception to end-of-life, running their area of responsibility like a business. Owns accountability for the financial success of a product. Acts as the voice of the customer, engaging with external customers and translating their needs into financially viable solutions. Applies a balance of technical and business/market expertise to create products that address customer needs, complement the company's product/solution portfolio and contribute to the company’s financial success. During major transitions, such as a launch or withdrawal, will plan and execute the transition to put the competition on the defensive and eliminate revenue risk for the company. Builds connections across functions with internal stakeholders, such as engineering, program management, marketing, go-to-market, services, sales, learning and operations so that the product is absorbed quickly by the market and is a success overall. May manage the coordination of activities of a section or department with responsibility for results in terms of costs, methods, and employees. Work is performed with minimal direction and reviewed by senior management. Anticipates and identifies complex business needs and recommends solutions to complex problems.

Typically requires 7 - 10 years experience and a Bachelor's degree or equivalent experience. VO Authorized Job: No