Customer Service Clerk - Cook County Health and Hopsital System

We deliver experiences that enrich and nourish people’s lives through innovative services in food, facilities management, and uniforms. United by a passion to serve, our more than 270,000 employees make a meaningful difference each day for millions of people in 21 countries around the world.

* Answers all incoming calls and dispatch requests * Dispatches and assigns service requests * Performs duties as a member of a team where the following duties and responsibilities will be shared and adjusted to the customer’s and/or leader’s needs: * Supports the leaders in support services and should be Customer oriented. Relates to all customers in a friendly, accommodating, and respectful manner that creates good will. * Sets high personal standards of performance and accepts responsibility and accountability of all actions. * Committed to performance improvement and positive change and adheres to department dress code and proper hygiene when reporting to work and performing job duties

**Minimum Requirements:** * Must be able to read, write, comprehend, and communicate the English language. * High school diploma or GED required. * Six months to one year of previous related experience and delegation skills is desired. * One year working with computers and data entry is required as well as the ability to type 40 wpm. * Ability to remain calm in less than calm circumstances. * Strong Verbal and Written Communication Skills. * Flexibility, versatility, and reliability as a team player. **Physical Requirements:** * Must be able to sit at desk for long periods. * May occasionally require walking, bending, or stretching. * Occasionally lifts, carries, pushes, and/or pulls equipment, materials, and supplies weighing 20 pounds or less. * The potential for eyestrain exists with long-term exposure to the computer monitor. * Must have adequate or corrected vision, hearing, and speech in order to communicate effectively via telephone, radio, and face to face.