Frozen Foods Supervisor

Founded 28 years ago in Sonoma County, California, Amy's Kitchen is a world leader in the production of natural and organic convenience foods. Named after Andy and Rachel Berliner's daughter, Amy, the company now has over 2,400 employees. Yet, it remains a privately held, family-owned business and is one of the few remaining U.S. companies to craft its own recipes, source its own ingredients, and make its products in-house.

Responsible for leading the group to excel; ensuring and enhancing performance, and exceptional quality, (e.g. high yield, low disposals). Focused on bigger picture, continuous improvement, planning, organizing multiple units for success; reviewing staffing levels, evaluating and optimizing resources (people and capital). Is responsible for working across the organization and with multiple departments and functions. Charged with creating a vision for the group, helping effect change, and setting the tone and creating an environment that fosters success.

* Disqualify personnel not able to perform to established standards. This includes but is not limited to following standard procedures, food safety, quality, safe use of equipment, GMPs, labeling, etc. Initiate the disciplinary process, when necessary. * Develop depth and experience of team by recognizing individual development opportunities and proactively addressing them. Determine employees' readiness to learn new skills and take on greater responsibility. * Track employees' planned and unplanned absences, tardiness, and overtime. Proactively and appropriately follows up with employees needing improvement. Approve requests for time off (PTO). Review and sign time cards at the end of each period. (for payroll period) * Optimize the number of full time employees to reduce temporary and regular labor costs. * Evaluate employee performance through ongoing feedback (positive and negative) and annual performance reviews. Place subordinates lacking in skills sets on formal development plans and tracks progress. * Provide guidance and direction to Leads. Develop their supervisory and leadership skills. * Create the daily staffing list. Coordinates with the temp agency if there is a need for temporary employees. * Coach and Leads employees to stop production / packaging lines when quality issues arise. * Lead problem-solving meetings to involve employees in creating and implementing solutions for production problems. * Provide ongoing and frequent feedback to individual employees to inspire and improve performance. Motivate and lead employees to meet and exceed goals * Interview and select employees (temp and otherwise) for regular employment. * Review the production schedule / demand regularly to determine needs for schedule change. * Monitor product quality and ensures that no substandard product is produced and/or packaged. * Initiate and lead efforts to continuously improve; maximize yield and minimize waste. * Maintain accurate records of work in process (WIP) * Monitor equipment downtime and works with Maintenance to resolve equipment related problems. * Submit MCRs for process changes and work orders for maintenance. * Quickly responds to interruptions on the production line and/or process. Focuses immediate attention to getting the line running as soon as possible. * Complete all production / packaging reports including, but not limited to, material usage, waste, downtime, attendance, etc. Analyze waste, downtime, and yields and identifies opportunities for improvement. * Monitor and manage supplies (ink, gaskets, lubricants, etc.) - non-inventory items * Proactively seek opportunities to reduce labor, increase productivity, and solve problems with team members. * Document procedures for standardization and training purposes. Update SOPs. * Work with other department to solve problems related to GMPs, Quality, Sanitation, Safety, and production * Maintain employee training records. * Maintain weekly and monthly reports * Maintain reports showing labor utilization including temporaries * Track OT and actively manages labor costs for the team or dept * Collect and review batch sheets and disposals on a daily basis for completeness and accuracy. Assure all info is reported on time. * Maintain employee safety through training, awareness, observation and corrective action. Safety is the first priority which will be reflected in the actions of the supervisor and the team. Work closely with the safety manager to reduce incidents and safety risks. Report any near misses or incidents with in 24 hours. **Supervisory Responsibilities** Supervise all production and packaging personnel including Team Lead

**Education and/or Experience** * Bachelor’s Degree from a four-year college or university; or four years of food and/or manufacturing related experience and/or training; or equivalent combination of education and experience. **Skills** * Active listening skills * Builds and maintains relationships easily * Is approachable, empathic, and compassionate; boosts self-esteem and maintains respect * Works easily with diverse styles and people from different backgrounds * Can comfortably give and receive personal feedback * Able to confront issues and conflict in a constructive and productive manner. * Demonstrates patience and a calm, reassuring manner; shows even composure, even in the face of frustration and mounting pressure * Able to train others to perform to standards. * Cooperates easily with peers and others. Can collaborate across organizational boundaries **Leadership Skills** * Motivates others with positive, encouraging messages and spirit; charisma. * Provides vision and direction to help others achieve goals. * Effectively coaches others to reach their potential. * Courageously confronts performance issues and addresses problems. * Initiates improvement and problem solving. Able to lead a team to solve problems. * Is able to teach others; provide context as well as details. * Can think strategically; yet, operate effectively at the ‘ground level.’ **Computer Skills** * Familiar with Windows Office (Word, Excel, Powerpoint). * Will be required to write down procedures and work with spreadsheets * Ability to create charts to summarize and present results **Language Skills** * Ability to read, write and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write thorough shift reports. * Ability to speak effectively before groups of employees. Must be bi-lingual (English/Spanish). **Other** * Able to meet deadlines and complete projects on time (e.g. performance evaluations) * Effectively plans and executes projects * Manages multiple demands and priorities * Willing to become expert on work processes.