Manager, Research Science

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

We are looking for an exceptionally talented analytical thought leader with excellent data science skills and business judgment. We need big thinkers who are going to question all of our previous assumptions and push us to build something that is next generation, not mere incremental improvements on our current capabilities. As a manager of the Seller Analytics team, you will help set the technical and business direction and execute on it to bring smiles to millions of buyers and ensure that Amazon remains the safest and most trusted marketplace in the world.

* Lead a team of Research Scientists, Business Intelligence Engineers and Business Analysts. * Define and execute analysis projects and initiatives aimed at measuring, monitoring and improving buyer experience and marketplace trust and safety. * Lead the development and implementation of machine learning models and algorithms to predict buyer and seller behavior. Design strategies for effective use of model output. * Plan, design, execute and measure controlled experiments to understand impact of our actions on buyers and sellers. * Lead the effort to build an analytical text mining platform that extracts knowledge out of customer feedbacks, reviews, messages between buyers-sellers and buyers-Amazon. * Maintain a culture of innovation via rapid prototyping and research to leverage new data sources and techniques. Examples: Natural Language Processing of unstructured text data (such as product reviews and messages between buyers and sellers) and graph mining of buyer/seller networks. * Coordinate with various program teams on wider departmental and company-wide initiatives affecting buyer/seller experience and own providing optimal solutions. * Communicate, persuade and influence senior management.

* Proven track record of leading a high performance analytics team * Familiarity with Hadoop and big data tools such as Hive/Pig/Spark. * Experience in a retail or risk management. * Exceptional influencing and leadership skills. * MS in Statistics/Mathematics/Operations Research/Engineering/Economics * 7+ years of experience in large scale data analysis and predictive modelling. * 5+ years of experience with SQL and SAS/R/MATLAB * Proven track record of solving complex business problems with analytic solutions. * Strong problem solving ability. * Ability to communicate effectively with both technical and non-technical individuals.