Technical Project Manager - Commerce

Akamai(R) is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web.

Technical Project Managers (TPM’s) are part of our Professional Services team and work directly with Akamai's largest and most strategic clients to deliver solutions. As a TPM, you will manage projects to integrate customers' streaming and web site delivery onto the Akamai network.

* Own customer implementation projects, including providing full project management, creation and maintenance of implementation documentation, and tracking timelines and deliverables. * Create and manage to proposals, Statements of Work and detailed project plans for customer integrations including timelines and effort estimates. * Interact with Akamai’s sales team and the customer during the pre-sales cycle to * Work closely with customers and pre-sales teams to manage and implement customer trials, propose technically feasible solutions and set accurate expectations on effort and timelines for integration. * Establish success criteria and act as the single point of contact for the customer for all technical issues and project deliverables. provide implementation scope and estimates, create proposals and Statements of Work, and conduct trials. * Perform basic technical implementation tasks, such as customer configuration updates. * Provide technical ownership of long-term customer relationships. * Work closely with Account Management, Sales, Engineering, Product Development and Customer Care to resolve issues that arise during customer trials or integrations. * Identify new product features and additional sales opportunities during trials and integrations and communicate to product development and engineering teams. * Participate in internal projects. *Must be willing to travel to support customer’s offices when necessary (up to 20% travel).

**Basic Qualifications:** * Education: Bachelor's Degree in Computer Science, Engineering or Management Information System, relevant field or equivalent work experience. * Minimum 2 years of overall experience in IT industry. * Minimum 2 years of experience in technical pre-sales/sales engineering, consulting, and/or other customer facing role consulting on, delivering technical products or services. * Minimum 2 years of experience in Internet technologies, standards and protocols, including DNS, HTTP/HTTPS, Web architecture and design. **Desired Qualifications:** * Implementation experience with web delivery technologies. * Experience in one or more web development languages, methodologies, and/or architectures - Java, J2EE, HTTP, DNS, .NET, C#, JSP, ASP, Tomcat, Apache. * Detailed knowledge of Internet technologies and considered a subject matter expert in any relevant internet topic. * Experience delivering internet technologies within B2B or B2C - shopping cart, user personalization, and dynamic database architectures. * Experience in a customer facing role requiring a high level of individual responsibility, sound business judgment and large enterprise account management, where an aptitude for improving customer satisfaction was successfully demonstrated. * A proven track record demonstrating good business judgment, an ability to make decisions, and a passion for excellence. **Other Information** * Is relocation available for this position: No * Is US Citizenship required: No * Is a Security Clearance Required: No * If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.