Associate Technical Project Manager Job

Akamai(R) is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web.

As an Associate Technical Project Manager (TPM), you will be part of the Akamai Professional Services team and work directly with our clients to deliver Akamai solutions. You will work independently and at times as part of small technical teams, leading the technical integration of customers’ web sites with the Akamai network. You will own the technical implementation from project commencement to customer sign-off and may also be involved early in the pre-sales cycle to help craft and scope the solution. TPMs often partner with a cross-functional set of Akamai teams, including Account Management, Sales, Engineering, Product Development, Finance, Legal, and Customer Care to meet deadlines, resolve issues, and exceed customer expectations at every opportunity. TPMs identify new product features and additional sales opportunities while working with the customer and communicate those to the appropriate cross-functional teams. In addition, TPMs will participate in internal projects that help scale the group, implement best practices, and improve our methodology and quality of integrations. You will become an Akamai, and Internet technologies, technical expert.

- Involvement in full customer Akamai life-cycle, from pre-sales, through implementation to post-implementation support. - Interact with sales team and the customer during the pre-sales cycle to provide implementation scope and estimates, create proposals and Statements of Work, and conduct trials. - Own customer implementation projects, including providing full project management, creation and maintenance of implementation documentation and tracking timelines and deliverables. - Perform technical implementation tasks, such as customer configuration updates. - Provide technical ownership of long-term customer relationships. - Work closely with Engagement Managers, Solutions Engineering, Sales, Engineering, Product Development and Customer Care to resolve issues that arise during customer trials or integrations. - Identify new product features and additional sales opportunities during trials and integrations and communicate to product development and engineering teams. - Participate in internal projects that help scale the group, implement best practices, and improve methodology. - Occasional travel up to 10%.

**Basic Qualifications** - Bachelor’s Degree - US citizenship required **Desired Qualifications** - Project Management skills (PMP or Internship experience at Big 5 is a plus) - Minimum of 1+ years’ experience with Internet technologies including TCP/IP, HTTP, DNS and web servers, or relevant course work - Minimum of 1+ years of related professional work experience, such as customer support or web development, or relevant course work - Knowledge of broad range of Internet based attack vectors and mitigation strategies - Excellent written, verbal and presentation skills - CISSP certification or equivalent work experience - Experience as a Technical Writer and developing technical trainings (please provide samples if available) - Enthusiastic, action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences - Possess excellent technical aptitude and a desire to learn constantly - Possess a good understanding of consulting best practices, and common web and application architectures - Experience in one or more web development languages, methodologies, and/or architectures - J2EE, HTTP, DNS, .NET, C#, JSP, ASP, Tomcat, Apache - Working knowledge of the full software development technologies including J2EE/Java, .NET, open source tools and various component models (CORBA, COM, Java Beans) - General exposure to security technologies, processes, and concepts such as PKI, SSL, firewalls, NIST 800-53, FIPS-140-2, Authentication & Authorization, Client Certificates, OCSP, etc. a plus