Service Technician IV

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles.

The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections. * Locate and alleviate trouble with damaged equipment or wiring. * Readjust equipment, repair or replace inoperative equipment and test for operation. * Read blueprints, building and electrical plans in order to complete equipment repairs. * Prepare trouble order forms to report temporary repairs. * Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

**Education/Certification:** * High school diploma or GED. **Experience:** * Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line. **Skills:** * Excellent communication skills. * Valid driver's license required.