Manager Trainee-Part Time

Headquartered in Atlanta, Aaron's, Inc. (NYSE: AAN) is a leader in the sales and lease ownership and specialty retailing of furniture, consumer electronics, home appliances and accessories, and currently has more than 2,000 Company-operated and franchised stores in 47 states and Canada. Progressive Leasing, a leading virtual lease-to-own company, provides lease-purchase solutions through approximately 17,000 retail locations in 46 states.

Duties

• Collect Revenues and Protect Company Assets
• Act as a customer counselor by discussing benefits of timely lease agreement renewal payments
• Contact customers directly who have not paid their Lease agreement(s)

Customer Care

• Contact customers over the phone and through field visits
• Maintain and update customer database
• Assist with merchandise returns and customer deliveries as needed

Additional Duties

• Clean and certify returned merchandise in the Quality Assurance Center
• Assist in the Field where necessary

Position Requirements

• Good communication and interpersonal relationship skills
• Position routinely requires lifting, loading, and “dollying” heavy merchandise
• Strong telephone etiquette
• Good organizational skills
• Maintain professional appearance
• Good driving skills with the ability to legally drive the Company Truck

Sales Manager

Job Duties

• Manage the overall sales function of the store – Inside & Outside Sales
• Sell merchandise
• Set and achieve weekly and monthly sales goals
• Generate new business by developing and implementing community marketing strategies
• Confirm customer identification, collect money and obtain customers’ signature on lease agreements
• Review and close lease agreements as directed by the General Manager

Customer Care and Satisfaction

• Ensure execution of Aaron’s YES Program of Customer Service
• Promptly resolve customer concerns
• Assist in Product Staging, Warehouse Maintenance and Quality Assurance Center
• Ensure showroom floor is merchandised
• Maintain the store’s warehouse in a neat an orderly manner
• Monitor and ensure efficient operation of the Quality Assurance Center

Additional Duties

• Perform routine service calls and product exchanges as needed
• Assist General Manager with product ordering, including planning for future sales and events and stock balancing
• Clean and certify merchandise in the Quality Assurance Center for all items personally returned

• High energy level
• Maintain professional appearance
• Good computer knowledge
• Demonstrated selling skills
• Excellent communication and interpersonal skills
• Knowledge of merchandising techniques
• Strong driving skills and the ability to legally drive the company truck
• Excellent telephone etiquette
• General product knowledge
• Routine lifting, loading, and “dollying” heavy merchandise