Software Development Manager, Search Relevance - Movies & Music

A9.com, an Amazon company, creates powerful, customer-focused search and advertising solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, A9 Product Search services go to work.

See responsibilities and ideal candidate

• Drive Search Relevance, Ranking, and Query Understanding Amazon Movies and Music categories.
• Identify customer pain points, understand business challenges, and solve technical problems to address them.
• Develop ML and NLP models to improve relevance across all access points – mobile, desktop, and voice.
• Define project deliverables with long term customer satisfaction as the target.
• Collaborate with teams across A9.com, and Amazon, to improve the Search experience across a variety of devices.
• Lead the design and implementation of technical solutions requiring a strong background in algorithms, analytics, data mining, machine learning, A/B testing, and customer facing code that runs at scale.
• Recruit, hire and cultivate great engineering talent to attack challenging technical situations.

• Bachelor’s Degree in Computer Science or related engineering discipline.
• A minimum of 5 years of experience leading software development teams.
• At Least 2 years of domain experience in Search, Information Retrieval, or Relevance.
• At least 2 years of experience in Machine Learning (ML) and/or Natural Language Processing (NLP).

Preferred Qualifications:

• Ability to recruit, and develop, a high-performing engineering team of computer science engineers and data scientists.
• In-depth knowledge of a variety of applied machine learning methods and techniques.
• Proven track record in shipping products/services with high quality standards.
• Strong understanding of data structures and algorithms.
• Strong verbal and written communication skills; ability to effectively communicate with both business and technical partners.
• Ability to effectively work, and communicate, with Senior Executives.
• Ability to work independently with little direct supervision.
• Ability to function well in loosely structured situations involving uncertainties and a range of opinions.
• Bias for action, with strong customer focus.
• Excellent decision maker who drives action, high quality, and results.