Communications and Social Media Coordinator

We strive to inspire the citizens of Atlanta and Georgia and all visitors to the Zoo to value wildlife on Earth and to help safeguard existing species through conservation.

Job Purpose: To assist the Communications Team in promoting Zoo Atlanta’s animal news, programs, conservation initiatives, business accomplishments, events and mission to the general public and key stakeholders through social and digital media programs, social monitoring and reporting, and regular on-site media escort activities.

Collaborates with Public Relations and Communications Specialist on day-to-day management and content development for Zoo Atlanta’s social media networks and other owned digital channels based on regular editorial content calendars.

Serves as media escort for on-site filming requests, interviews and television and motion picture filming as assigned.

• Collaborates with Public Relations and Communications Specialist on scheduling and/or fulfilling media requests for interviews, photography and other Zoo Atlanta assets as assigned.

• Responsible for media monitoring, tracking and production of traditional media and social media reports.

• Responsible for developing and maintaining a program of social media engagement for Zoo Atlanta’s social media ambassadors and social influencers.

• Assists with development and execution of an internal Zoo employee e-newsletter.

• Researches and identifies curated content for Zoo Atlanta’s digital properties; researches and applies trends and best practices in social media; researches trends in global wildlife conservation movements.

• Responsible for developing and distributing long and short-lead calendar listings from Zoo Atlanta.

• Assists with implementation and execution of Communications Team-related special events, projects and presentations.

• Assists with providing support for posting web-based content on zooatlanta.org.

• Develops and proactively maintains extensive working knowledge and continuing education of Zoo Atlanta’s animal collection, programs, products and offerings.

• Manages bookkeeping, office supply orders and other supply orders as assigned.

• Manages special projects as needed.

• ther duties as assigned.

• Must be willing to support Zoo Atlanta’s Vision, Mission and Values statement.

• Weekend/holiday and some evening work required.

• Strong verbal and written communication skills

• Strong research skills

• Working knowledge of social and digital media and social media analytics

• Excellent customer service skillsAbility to work on multiple projects and remain deadline-and-detail-oriented

• Ability to remain flexible and be comfortable working in an intense, quick-changing environment

• Must have high integrity and the ability to maintain high degree of confidentiality

• Must be a team player and possess the ability to work well with others

• Must be proficient in Microsoft Word, Excel and PowerPoint