Senior Program Manager-Custom Products Group

Zebra builds tracking technology and solutions that generate actionable information and insight, giving companies unprecedented visibility into their businesses by giving physical things a digital voice. Zebra’s extensive portfolio of solutions give real-time visibility into everything from products and physical assets to people, providing very precise operational data not only about where things are, but what condition they are in.

Job opening is for a Program Manager assigned to the Enterprise Mobile Computing Custom Products Group (CPG) based in Holtsville NY. As part of the larger CPG team, Program Managers drive and manage custom product definition, business case, customer Use case(s), project scoping, quoting, and overall execution activities required to create customer specific hardware and/or software based solutions in accordance with established and defined business metrics. These projects can be varied in nature and will range from simple “turn key” hardware or software solutions to projects with high technical/execution complexity and/or high touch Zebra sales team and customer components.

The position will have responsibity for driving multiple concurrent custom product activities and programs, leveraging diverse engineering teams located across our global engineering and support function footprint, for multiple customer opportunities across the portfolio. This position has the responsibility for supporting the definition, introduction, and overall program management of the customer specific hardware and/or software solution requests including interfacing with Zebra account teams and customers. Metrics include: customer satisfaction, request response time, custom product quality, custom product revenue, project development cost and schedule, as well as overall product cost and margin. In addition to the above, the position will include managing and executing the Custom Products Group’s 3rd Party sales program. The Program Manager will manage a dedicated budget and oversee a small cross-functional team whose activities includes testing, validating, certifying, and releasing 3rd party branded OEM solutions into our portfolio. Responsibilities shall also include generating and executing a yearly business plan with the Product Management organization to drive year-over-year revenue growth.

* BS in engineering; MS or MBA preferred; with 10-15 years related experience. * Must be able to learn and understand the product needs of the customers, sales teams, and have the ability to translate the needs into a custom product specification in conjunction with the custom product engineering team * Successful candidate must have the ability to continually support the program queue, establish and modify priorities in conjunction with the Custom Products Management team, and support the definition of new custom products in order to achieve and support the overall business objectives of Zebra Technologies. * Candidate must have excellent verbal, written and oral presentation skillsets and ability to effectively communicate with all levels of the organization. * Successful candidate must have knowledge of Mobile Computing business fundamentals including cellular and WLAN functionality and associated certification activities, cost accounting principles, and be proficient with MS Word, Excel, Power Point, and MS project applications. * Finally, the successful candidate will have strong program management skills and ability to travel to Zebra engineering sites, customer sites, and/or contract manufacturer sites located abroad.