Account Executive, IFF

As a part of the NYK Group, Yusen Logistics (Americas) Inc. performs a key role in keeping world trade moving by offering air and ocean freight forwarding, global warehousing, reverse logistics, intermodal and multimodal transportation, and supply chain solutions to some of the world’s largest industries.

The Account Executive is responsible for selling and matching YLA solutions for local accounts within an assigned territory and/or maintaining and expanding service offering within existing accounts. This position is located in a branch office of the International division and works with the branch sales and support teams for achieving revenue generation, account management and customer satisfaction goals

**New business development:** * Develop new business opportunities through research, prospecting and qualifying new opportunities. This will include customer visits & developing relationships within the defined geographical area or market. * Increase market share within assigned territory and achieve assigned financial budget for volume, revenue and profit. * Prepare and present proposals, make recommendations for new services, extensions, or enhancements and overcome objections to closure. * Handle sales leads from international offices. Send sales leads to overseas offices as appropriate. * Successfully close new business and onboard new clients. * Expected to meet Sales Targets assigned by management. **Maintain and develop existing accounts:** * Increase market share within existing customer base. * Maintain contact with all clients to ensure high levels of client satisfaction. Resolve sales or delivery issues. * Work with customers on service proposals, rate quotations, air/ocean transportation schedules for new destinations. Manage ad hoc pricing requests. * Recommend and offer solutions for customer needs regarding export regulations, methods of loading, crating, handling freight and special equipment availability. Ensure full understanding of such requirements and service offering. **Coordinate and liaise with YLA branch operations and customers:** * May coordinate shipments with shippers, operations, trucker and carriers, on behalf of the customers. * Coordinate with the credit department to establish lines of credit for new accounts and negotiate letters of credit. * Provide reports on rates, use of carriers, major operational problems. * May assist, communicate and follow-up with other U.S. and foreign offices regarding targeted or joint customers. * Proactively establish and maintain effective working team relationships with all branch operations departments. * Participates and contributes to the development of educational programs offered to clients. * Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities. * Participate in local business activities and events to gain networking opportunities and to expose the local market to the Yusen brand and value proposition.

* Bachelor’s degree in related logistics field plus five or more years’ related experience in freight forwarding, International Operations, logistics, or equivalent combination of education and experience. * Self-starter * High level of organizational and time management skills * Strong customer interaction – customer centric * Outstanding interpersonal skills * Persuasive and influential **Core Competencies and Values** * Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. * Demonstrates ability to comply with YLA Core Competencies: Problem Solving & Decision Making, Accountability & Responsibility, Communication, Collaboration & Teamwork, and Customer Focus.