Circuit Design II - 460

XO Communications is a leading nationwide provider of advanced IP communications, managed network and IT infrastructure services for business, large enterprise and wholesale customers.

Designs Complex Orders using XO tools, resources, and professional knowledge of Circuit Design.

* Meets and/or exceed targets for daily task productivity, cost and quality on assigned basic and complex Circuit Design orders. Manages personal work queue on a daily basis to monitor progress of orders and take appropriate action. * Reviews orders for accuracy and completeness. Validates end-user locations and service capabilities using XO internal and external databases. Determines Type-II path(s) via Least Cost Provisioning tool or provided ICB and assigns provisioning plan. * Works more complex Voice, Transport, Ethernet, IP and Cloud-based orders from DSO to OCx level. May also be asked to work more basic orders as workload dictates. * Updates order with assignment information for Circuit Layout Record (CLR) and Access Service Request (ASR) and internal provisioning systems as required and opens Internal Service Requests (ISRs) as necessary. * Completes all design tasks when internal process milestones have been met. * Works with internal customers (Account Team, Sales Engineers, Sales Support Manager, Internal support teams, Field Operations, etc.) to resolve order Jeopardies/issues and move orders forward to meet Customer Requested Due Date and Standard Intervals as needed. * Works alongside and may provide support and direction to team members on products and processes and may provide input to Team Lead/Manager on potential development opportunities.

* Degree preferred, not required. * 4+ years of Telecommunications experience required. 3+ years Circuit Design experience required. Metasolv/TBS experience preferred. * Basic Computer Skills Required * Excellent organizational and communication skills (both written and oral) * Ability to handle and prioritize multiple tasks while maintaining attention to detail. * Proven problem-solving skills * Expertise in Circuit Design required