Broadband Technician II - 376

XO Communications is a leading nationwide provider of advanced IP communications, managed network and IT infrastructure services for business, large enterprise and wholesale customers.

The Broadband Technician position exists to perform the cut over of new services being provided on XO’s Broadband and SONET network.

* Handle all pre-test and field test on all XO products assigned with little supervision. * Provide a professional quality installation to insure XO is delivering a positive Customer Experience. Owns all aspects of the installation including initial and follow-up communication with the customer. * Handle all pre-test and field test on all XO products assigned without any supervision. * Perform moderate level activation of broadband products including everything EoC and EoS and above including DS3 and SONET services. * Map moderate Broadband cross connects in the XO network—Sonet and Ethernet * Perform moderate level router configuration on Broadband switching platform. * Perform line by line provisioning CPE0Cisco, Adtran, and Accedian NID. * Perform basic activation of VPLS0 Virtual Private LAN Service product. * Perform Ethernet layer 2 and Layer 3 testing and troubleshooting. * Familiar with NAC operating procedures, processes, and OSS system.

* Bachelor’s Degree in a technical field preferred or equivalent work experience in the activation, troubleshooting and implementation of large scale, multi-location and platform networks. * Relevant vendor certifications preferred: CCNA, Ciena Carrier Ethernet, JNCIA/S/P, Adtran, Hatteras, Nortel, Infinera, XO BGP 101/2, etc. * 4-5 years of working experience in a Broadband Activations Environment. * Basic Computer Skills Required * MS Office * Centest * Spirent * Nettest * Net Analyst * Hardware * Extensive knowledge of CPE including routers, switches * DACS * Cerent * Cisco Catalyst Switch * Adtran TA5000 * Hatteras * Ciena 311V * Positron * Huaweii * Cisco 454 * Optera 5200 * AES- Aggregated Ethernet Switch * MCR/CHR/CLR * Accedian NID * Fuji * Remedy * TBS * Knowledge of at least 1 proficiency * Cisco, Junos, Infinera, Ciena Core Director, Nortel Optical Networking * Command Line Interface experience of: * Cisco Routers, Nortel, Ciena, Adtran * Some knowledge of IP Standards/Protocols, BGP, IPv6 * Must be knowledgeable and fully proficient in XO system reporting * Knowledgeable of enterprise connectivity methods including Wavelength, VPLS, SONET, Private Line, and Ethernet * Knowledgeable of CPE including routers, switches * Strong organizational, administrative and time management skills. * Strong analytical/quantitative skills. * Strong attention to detail and systems knowledge. * Familiar with XO/NAC operating procedures, processes, and TBS system. * Knowledgeable of IP networking and sub-netting (including some enterprise routing protocol BGP).