Housekeeping Manager

The Housekeeping Manager has oversight of all housekeeping functions on property. Responsibilities: - To perform all duties towards the goal of maximizing guest service. - Follow all policy, procedures and service standards. - Provide an attractive and clean facility for guests in rooms and all public areas designated as the responsibility of the - Department as trained to the standard. This includes offices and supply closets. - Determine specific work assignments for Room Attendants and other staff according to the staffing guides and occupancy levels. (Scheduling and daily list assignments). - Monitor the progress of housekeeping employees each day: Cleaning to standard, finishing in a timely manner, comfortable with their job, etc.; provide feedback to the employees. - Keep labor budgets for housekeeping employees in line with the budget issued. Report the daily and weekly reports accurately. - Make sure all housekeeping employees follow uniform and other standards each workday. - On a timely basis, make sure employees have quality control training as needed. - Plan and participate in one-on-one training for the staff members who are new or are not performing to standard. Initiate progressive corrective action; retraining, coaching, discipline, when necessary. - Provide timely and accurate HIGs (feedback) of all housekeeping personnel. - Solicit input from Rooms Inspectors, - Assistants, and Relief Managers. - Provide accurate linen counts and supply inventories as required. - Provide timely, weekly work and post at least three (3) days before the start of the new week. - Ensure the maintenance staff at location completes repairs needed in the accommodations. Manage Out-Of-Orders. - Personal inspection of the facility on a daily basis including guest units and public areas. - Monitor and control all furniture and asset movement at the location. - Provide a safe working environment by reporting safety hazards and reviewing accidents and prevention at regular safety meetings.

Qualifications: - Ability to follow instructions and count accurately. - Ability to make prompt, realistic and fair decisions. - Business communication skills and effective interaction skills. Have the ability to be understood and offer effective mid-level supervision. - Good time management and organizational skills. Meet deadlines for reports, supply orders, and inventories. - Knowledge of Housekeeping operations. - A valid driver's license with a good driving record is preferred. - Knowledge of "Right to Know" laws pertaining to housekeeping chemicals. - Lifting/carrying up to 50 pounds as needed throughout the day preferred. - Frequent lifting and carrying of supplies and linens sporadically throughout the day. - Making beds, bending, kneeling, stretching, and reaching as needed for up to 8 hours per shift. - Standing for long periods of time, frequent walking up and down stairs, as well as in outdoor areas sporadically throughout the day. - Pushing a hotel cart or cabin cart up to 50-75 pounds as needed. - Working with required chemicals.