Banquet Server

One of the world's largest hospitality companies, Wyndham Worldwide (NYSE: WYN) provides a wide range of hospitality products and services through its global portfolio of world-renowned brands. Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,500 hotels worldwide.

Wyndham Hotel Group is searching for a Banquet Server to work at our beautiful the H Hotel in Midland, MI. This position is responsible for providing all guests with an entertaining and enjoyable dining experience, through quality service in the most efficient manner, at all times.

• Perform any necessary pre-shift sidework.
• Maintain a clean and sanitary environment; ensure compliance with all local and state health codes.
• Assist in controlling food and beverage costs; enforce all security measures as outlined by hotel management; protect the assets of the company.
• Check with the Banquet Captain when coming on duty for specific instructions for the current function and section assignment.
• Greet all guests in a courteous manner, displaying a helpful attitude.
• Anticipate guests’ needs, ensuring guests are provided with water, coffee, tea, or beverages in a timely manner.
• Unload trays in the service area, racking glassware, scraping plates, and separating silverware.
• Practice “clean as you go” techniques of service, including refolding napkins and cleaning between courses, and keeping the station clean, neat, and supplied at all times.

Basic Qualifications

• High School diploma or equivalent required.
• Minimum 1 year experience using a point of sale, reservation and/or Microsoft office suite system required.

Preferred Qualifications

• Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Dedicated to exceeding service standards and providing services and standards to the highest caliber.
• Prior experience as a Restaurant or Banquet Food Server.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Proficiency in oral and written communication skills in English.
• Must be able to work variable shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the U.S.

Physical requirements:

• Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
• Must be able to lift up to 50 lbs.
• Work the majority of shift on feet.
• Frequently is required to talk or hear.