Senior Program Manager

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Our Agency client is looking for a Sr. Digital Program Manager to join their team. In this role, the Sr. Digital Program Manager is assigned to lead complex engagements requiring a specific area of digital expertise and act as the primary point-of-contact with the Client and internal team from beginning to end. This individual has the responsibility of identifying digital opportunities and preparing recommendations for digital solutions. Candidates for this position should thrive on helping clients realize their digital goals and bringing a vision to life.

* Maintain a strong, day-to-day relationship with Client, leading and overseeing projects and, in the case of digital-only accounts, overseeing and growing the account. * Support the Brand Management team in annual planning and ongoing client education including the ideation, writing and presentation of POVs, best practices, digital trends, and recommendations. * Drive internal as well as client discussions about digital initiatives (website, landing pages, apps/applications, email, SEO) to meet their business or marketing needs. This includes leading client discovery sessions, input calls and follow-up sessions as well internal brainstorming and kick-off meetings. * Define digital programs recommendations and develop various presentation materials and project documentation (including strategy briefs, workflows, sitemaps, wireframes, business * Responsible for developing creative and project briefs. * Working with the Brand Management and Brand Insights teams, fuel creative ideation and concept development with relevant digital, historical and consumer behavior insights * Collaborate with Media & Analytics team on the creation of ongoing/regular/ad-hoc reports. Specific contributions include finding insights in program data, developing and writing recommendations, and presenting findings to the client. * Work closely with project managers to provide direction and guidance to ensure that the project delivers against the approved strategic goals, project requirements and that program success is measured against defined KPIs * Ensure that projects are being managed to budget. This includes regular review of costs-to-date, identification of risks and issues, team communication and issue resolution.

* 5+ years of account/project management experience with a specialty in interactive/digital programs * Proven ability to lead, motivate and inspire others * Excellent communication and interpersonal skills; verbal and written * Impeccable organizational skills, thrives in a fast paced environment, great at managing details and multiple things at once. * Financial management experience * Knowledge of best practices in digital marketing, SEO, content marketing, website strategy