* Ensures compliance to all regulatory standards including HACCP (Hazard Analysis Critical Control Point), USDA (United States Department of Agriculture), SSOP’s (Sanitation Standard Operating Procedures), etc.
* Communicates frequently to QA employees, production associates, Corporate, and government agencies.
* Conducts quality audits such as third party audits, customer audits, and internal audits.
* Ensures compliance of the “Recall and Recovery Plan”.
* Collaborates with site and departmental leaders in an effort to develop and maintain the most efficient quality assurance procedures for respective areas.
* Generates ideas to improve quality procedures and participates in development and implementation of new policies, procedures and/or programs.
* Fulfills other duties or responsibilities as required.
* Plans, assigns, schedules, and organizes labor and tasks.
* Determines technician placement based on production requirements and absenteeism.
* Ensures that quality technicians maintain the desired level of department performance by (1) managing quality assurance checks including monitoring AQL’s (acceptable quality levels); (2) validating quality checks against production specifications for both attribute and variable data collection and; (3) managing products placed on hold.
* Ensures that quality technicians have the tools, equipment, and resources necessary to perform the job such as pens, markers, stop watches, rulers, calipers, hold tags, inspection tags, paperwork, specifications, picture/color charts where applicable, etc.
* Selects and hires quality assurance technicians.
* Trains and develops all QA technicians. Training may include how to retrieve product specifications from the computer, math skills, how to properly utilize rulers and calipers, how to write SSOP’s (Sanitation Standard Operating Procedures), GMP’s (General Manufacturing Practices) etc.
* Rewards and disciplines employees. Addresses complaints and resolves problems.
Oversees 0-15 hourly employees.