Apprentice Technician Program

WE’RE WAGNER EQUIPMENT CO… your Caterpillar dealer in Colorado, New Mexico and Far West Texas. Through Wagner International, we also serve Mongolia.

Since 1976, Wagner sells and rents quality Cat machines used in heavy construction, building construction, mining, waste handling, paving, municipal and governmental applications, forestry, and more.

Under guidance of a Mentor or Supervisor, the Apprentice Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and/or components. Depending on location and assignment, this position will be responsible for some or all of the functions and duties listed below.

Administrative:

• Prepares accurate and complete service reports and turns them in on time
• Prepares inspection and appraisal reports
• Correctly charges work to appropriate work order segments
• Successfully completes all classes at the Community College in the state the Apprentice is sponsored in

Interpersonal:

• Communicates effectively with Apprentice Coordinator, Technician Development Supervisor, Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on
• Communicates effectively with College Instructor, Apprentice Coordinator, Technician Development Supervisor to ensure successful completion of the required college coursework
• Works in a cooperative manner with other team members to accomplish the goals of the shop, classroom, and company

Technical:

• Cleans, repairs, reconditions, and maintains equipment and components
• Prepares, inspects, and operates machines prior to delivery
• Removes, disassembles, assembles, and installs components and parts
• Determines reusability of parts in accordance with published Caterpillar reusability guidelines
• Orders replacement parts ensuring that parts orders are correct and complete at the time of order
• Services and maintains equipment sold and/or owned by the company
• Tests measures, and adjusts engine and machine systems and components
• Diagnoses and troubleshoots machine and engine malfunctions and failures
• Analyzes customer repair and maintenance requirements
• Keeps up to date with developments in tooling, technologies and systems
• Uses safe working practices and follow all company safety requirements
• Maintains a clean and organized work area
• Makes recommendations as to repairs meeting warranty criteria
• Makes parts replacement decisions assuring optimum economic reusability

Minimum Education Required:

• High School Diploma or GED

Minimum Experience Required:

• Can show an interest in working on cars, trucks, motorcycles, etc. An automotive or diesel course in High School, and/or a job as an entry level Technician preferred.

Experience Defined:

• Administrative / Clerical Experience - Basic
• Customer Service Experience - Basic
• Technical or Mechanical - Basic
• (Machine Service/Maint)

Required Skills and Competencies

• Organizational Skills
• Communication Skills
• Safety Knowledge
• Math Skills
• Reading / Writing Skills
• Product Knowledge
• Reasoning Skills

Computer Skills

• Basic ability to search for and enter data into a computer. Ability to type service reports