Senior Site Reliability Engineer

VoiceBase is a rapidly growing, well-funded, startup in downtown San Francisco and an industry leader in speech analytics. Clients like Twilio, Nasdaq, and C-Span are already optimizing their sales through VoiceBase enabled, predictive insights. Business intelligence and analytics is going to be a 20 billion dollar industry by 2018 and is already one of the most profitable, fastest growing sectors of tech.

Cloud scale, distributed systems. You will make sure that our automation is running and our services are never down. You will shorten our deploy time. You will function in a highly agile and quick moving environment with a complex and mixed AWS and data center infrastructure. A Senior Site Reliability Engineer with a passion for cloud-scale, micro-service architecture to take us to a billion minutes per month and beyond.

* Design, test and implement solutions to the hardest Ops problems in a mixed public/private cloud and data center environment * Drive the next level of automation for scalability, reliability and uptime * Champion the best security practices for our systems * Work with Ops team and Dev team to improve quality, uptime and monitoring * Continuously improve Ops tools and processes

* At least 7 years experience and a track record of IT Ops and cloud maintenance * Strong proficiency in Python, Ruby, Bash, Perl scripting * Demonstrated ability to provide technical ownership in a dynamic, fast-paced environment * Hands-on experience with Chef, Puppet, Saltstack, Ansible or other configuration management system. We are a Chef shop * Prior experience with Linux, networking and routing, IT security, Monitoring and metrics, MongoDB, ElasticSearch, ELK, Zookeeper preferred * Working knowledge of PCI, SOC, ISO, and HIPAA certifications will be beneficial