Third Key Sales Associate

Vision works

(Kansas City, Missouri)
Full Time Evenings Weekends
Job Posting Details
About Vision works
Visionworks is a leading provider of eye care services with more than 700 optical retail stores in 42 states and the District of Columbia. Visionworks is committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry.
Summary
Visionworks is recruiting for an outgoing, friendly, and team oriented candidate to join our staff as a Third Key Sales Associate. The Third Key Sales Associate is responsible for selling eyewear products and services and utilizing the SERVE selling strategy to Super Serve the Customer’s needs. In addition to selling associate will handle routine supervisory functions such as: open/close duties, transaction approvals, and customer problem resolution.
Responsibilities
* Greet all customers in-person and by phone promptly and professionally as per company customer service standards to include identifying customers’ needs/lifestyle selling, offering current promotions, multiple pair offerings, obtaining prescription, use of the lens selling kit, offering our Unbeatable Price/Money-Back Satisfaction guarantee, etc. * Inspect finished eyeglasses using the Lensometer to conform to Company 7-Point Quality * Check as well as providing a thorough dispense to ensure proper fit, etc. * Adjust and repair customer eyewear * Stock/re-stock merchandise, clean and straighten displays and entire store to plan-o-gram * Process defective, spoiled and cannibalized frames * Perform all opening procedures to include making a timely and accurate bank deposit, verify cash on hand, open POS system and sign and file POS reports. * Complete all end-of-day reports, run POS reports, count cash at final closing and prepare the deposit. * Contact a member of the management team regarding any associate issues that involve Progressive Discipline. * Refer customer service issues that cannot be solved to the next scheduled member of the management team. * Complete company required training programs * Follow company safety rules and standards * Other duties as assigned by management to include cross training in the lab
Ideal Candidate
* High School Diploma or equivalent * 1-3 years of related experience, Optical and Supervisor exp. Preferred * Selling experience/skills Preferred * Bilingual Preferred * Complete company required training within required timeframes Cross training in all departments as needed * Able to work a varying schedule to include: days, nights, weekends and holidays
Compensation and Working Conditions

Working Conditions

Able to work a varying schedule to include: days, nights, weekends and holidays

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