Retail Support Specialist

Verizon is one of the largest communication technology companies in the world. Every day, we connect millions of people, companies and communities with our powerful technology. We’re using our award-winning network to make breakthroughs in interactive entertainment, digital media, the Internet of Things and broadband services for customers. Whatever the future looks like, whatever the digital world promises, we will deliver.

As a Retail Support Specialist you’re the expert on store operations. You’ll use your organizational skills and passion for technology to inspire our customers. And as you do that, you’ll deliver the ultimate Verizon customer experience, again and again.

* Support the entire store operation from managing inventory and processing shipments to quality assurance and everything in between. * Ensure your store is compliant through auditing, reporting and educating other team members on store operations. * Identify operational gaps and implement solutions. * Welcome customers, make them feel at home and help them explore your store. * Deliver and maintain the best product displays and interactive demos for customers to experience. * Be a knowledge source – demonstrate our products and services, answer billing questions and assist your teammates in providing the best customer experience.

**Must have:** * At least a two-year degree or one year of relevant experience. * Flexible schedule availability to work nights, weekends and holidays. **Better yet, you’ll also have:** * Experience as a project leader who provides a quality customer experience. * Demonstrated ability to be a great planner and can identify and develop best practices. * Experience multi-tasking in a fast-paced retail environment.