Part-Time Retail Customer Service Representative

Verizon is one of the largest communication technology companies in the world. Every day, we connect millions of people, companies and communities with our powerful technology. We’re using our award-winning network to make breakthroughs in interactive entertainment, digital media, the Internet of Things and broadband services for customers. Whatever the future looks like, whatever the digital world promises, we will deliver.

As a Verizon Wireless Experience Specialist, you'll use your excellent customer service and communication skills to create powerful in-store experiences for our customers. You'll not only introduce our customers to Verizon Wireless and showcase our technologies you'll fuel customer loyalty by empowering them with technical knowledge that can improve the way they live, work and play.

* Deliver the ultimate Verizon Wireless customer experience in our retail stores * Create a welcoming and exciting store environment * Introduce customers to the store, direct customer traffic and promote store exploration * Ensure customers needs are met in a timely manner * Quickly and completely resolve customer issues * Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality * Facilitate wireless workshops where you will work with groups of customers to demonstrate and educate them on a variety of technology solutions, including the latest and greatest smartphones, tablets and smart accessories * Sell solutions and process customer transactions * Contribute to the overall health and performance of your retail store by supporting daily business operations, including selling technology solutions, stocking inventory, and processing customer transactions when needed * Ensure that all interactive displays are operational

* A 2-year degree or at least 1year of relevant work experience is required for this position. * Full time positions also require flexible schedule availability including evenings and weekends. * A four-year degree is strongly preferred. * Excellent communication skills * Comfortable presenting to small and large groups * Passionate about teaching others * Passionate about technology * Resourceful * Motivated to learn * Comfortable in a fast-paced, dynamic environment * Exceptional relationship-building skills * Professionalism and poise