Senior Release Program Manager

Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.

Are you passionate about applying program management best practices while working directly within a software engineering team with the talent, energy, and financial backing to deliver killer, industry-changing cloud-based applications? Do you live for the challenges of a fast-paced, rapidly growing startup that cranks out major releases every four months? If so, we may have the job for you. We are looking for an experienced and energetic Release Program Manager. You will be directly responsible for driving release/sprint logistics and facilitating sprint execution in fast-paced development/release cycles for our multi-platform product, working closely with our cross-functional product teams co-located in our Pleasanton, CA office. Veeva CRM is the most widely used CRM application in the Pharmaceutical /Life Sciences industry and we strive to deliver customer success with each new release. This position requires a highly organized person who can balance detailed program management, resource management and analytic rigor to ensure on-time and quality SaaS application delivery for a high impact customer experience.

* Drive the overall Veeva CRM software development program including the planning, schedule and delivery for major and patch releases across multiple platforms (i.e. online, Windows Modern and iOS/iPad/iPhone). Help drive definition of project requirements, plan, schedules and resource needs. * Demonstrate solid understanding of fiscal plan, business goals and objectives of program / product, and communicate clearly to the project teams. * Navigate teams through all phases of release cycle: identify, track, prioritize and drive resolution of project team/program issues, using risk mitigation to minimize disruption and impact. * As a hands-on project manager, host and drive regular Core Team meetings (i.e. release planning, program reviews, sprint planning and sprint/release retrospectives, etc., as needed), identifying external dependencies, and ensure key defined milestones, goals and commitments are achieved on-time and on-budget. * Hold accountability that all teams are meeting their committed deliverables. * Primary business owner for work task/issue management application (Jira). Develop requirements for configurations and workflows to optimize use. Document and ensure proper adherence to process guidelines and standards for using Jira. * Excellent communication skill at all levels of responsibility. Ensure that team communications are timely, informative, and accurate. * Collaborate with product managers, development and QA to anticipate and assertively remove obstacles that slow down or prevent work completion. * Effective continuous process improvement leader who uses a big picture view to ensure that processes scale appropriately within the organization and enable the teams to successfully and rapidly deliver quality products. * Derive and monitor Success Metrics for each release ensuring reporting and analysis are fed back in to the release process improvement cycle. * Requirements:

* BS in science, engineering, or equivalent degree. * 5+ years of experience owning multi-team Program Management within a software development team. * Strong understanding of software engineering practices. * Excellent balance of people, organizational, facilitation, technical and communication skills. * Knowledge of program/project management best practices (i.e. well understood patterns and techniques) and their practical use based on situational dynamics. * Ability and flexibility to work at both the Program and Project level. * Fluid ability to traverse both vertically and horizontally in a large organization. * Proven leadership skills in a changing cross-functional and cross-organizational environments. * Ability to set/manage release milestones/schedules, identify risks and clearly communicate goals to stakeholders. * Experienced in use and configuration of one or more program/project management tools (i.e. Jira Agile, VersionOne, Rally, Mingle). **Nice to Have:** * Experience working on SaaS enterprise applications preferred. * Experience with salesforce.com and force.com platform. * Program/Project Management certification.