Houseperson

Vail Resorts is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

As part of the Lodge at Vail's Housekeeping Team, you are expected to adhere to our brand standards and treat guests with the upmost courtesy.

• Walk assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.
• Clean public areas - hallways, elevators, service areas, stairwells, etc.
• Remove dirty linen, terry and trash from the service areas and take to the appropriate locations.
• Assist sectional housekeepers as needed (i.e. moving furniture, rollaways, etc.)
• Report missing or damaged articles, and submit all found items according to Lost and Found procedures.
• Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
• Report the need for floor cleaning/polishing and carpet shampoo; coordinate and use equipment to conduct cleaning procedures.
• Report any maintenance issues in a timely manner.
• Transport baby cribs and rollaway beds to the guest rooms.
• Other duties as assigned.

• High school diploma. -preferred
• Previous housekeeping experience in hotels or condos. -required
• Experience on Microsoft applications (Word, Excel, Outlook, Explorer). -preferred
• Able to communicate effectively in English, both written and verbal. -preferred
• Able to lift up to 50 lbs. -required
• Able to stand for long periods of time in excess of 2 hours without sitting. -required