Houseperson

Vail Resorts is the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations.

The Houseperson is responsible for cleaning and maintaining public areas of the hotel, assisting room attendants with general cleaning of guest rooms. This includes vacuuming, shampooing of carpets; cleaning/waxing of floors; trash removal; stocking and maintaining supply rooms and other cleaning duties.

* Walk assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning. * Clean public areas - hallways, elevators, service areas, stairwells, etc. * Remove dirty linen, terry and trash from the service areas and take to the appropriate locations. * Assist sectional housekeepers as needed (i.e. moving furniture, roll-ways, etc.) * Reporting missing or damaged articles, and submit all found items to Loss Prevention. * Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. * Ensure that all the hallways are clear of trash and used room service trays have been taken to the Stewarding department. * Reports the need for floor cleaning/polishing and carpet shampoo; coordinates and uses equipment to conduct cleaning procedures. * Arrange the newspapers and magazines in the lobby; clearing tables of used materials and/or trash. * Report any maintenance issues in a timely manner to ensure all items are logged. * Transport baby cribs and rollaway beds to the guest rooms. * Ensures the department leads the charge in regard to recycling efforts and environmental initiatives. * Performs any additional tasks or projects as required.

* Ability to communicate to guests and employees in English. -required * High School Diploma or GED. -preferred * Housekeeping experience. -preferred * Guest Service experience. -preferred * Attention to detail. -required * Team oriented and dedicated to providing excellent service. -required * Must be able to lift up to 50 lbs. -required * Must be able to stand for long periods of time. -required * Must be able to bend, crouch, crawl, climb and kneel. -required * Must be able to work weekends, holidays and evenings. -required * Two satisfactory references. -required