Information Technology Manager Library

We’re a member of the prestigious Association of American Universities—one of only 36 public universities committed to scientific exploration and interdisciplinary research. We’re founded on and committed to a tradition of classic liberal arts education. One dedicated to overcoming barriers and discovering how much there still is to discover. We’re driven by what we don’t know, and to finding the answers.

The Information Technology Manager is responsible for providing leadership in evaluating technologies and technical support of Orbis Cascade Alliance services.

Guided by the consortium’s mission, vision, values, and strategic agenda, work is non-routine and requires a creative approach to program management and leadership. This position will: provide technical support for the consortium’s Shared Integrated Library System (Shared ILS, based on the Ex Libris Alma and Primo tools), including Alma Network Zone record loading, troubleshooting, and other maintenance tasks; perform data flow monitoring, reporting, and extension of Alma and Primo through published APIs; lead support for the Alliance’s technical infrastructure, including management of local and cloud servers, content management systems/web sites, and administrative databases, which includes responsibility for vendor relations, upgrades, migration, monitoring performance, and security (desktop computing support is contracted out and not a responsibility of this position); provide technical support for the consortium’s unique and distinctive collections services, including the Encoded Archival Description database and archival collection management service; participate on teams implementing the Alliance’s Strategic Agenda, including researching, recommending, implementing, and supporting new technologies in a complex multi-state multi-institutional environment. This position reports to the Systems Program Manager, and is an integral part of the Systems Program.

**Required:** * Bachelor’s degree from an accredited institution * 2 years’ experience supporting *nix systems (Unix, Linux, etc.) in a production environment * Required Professional Competencies: * Significant experience with at least one programming language * Knowledge of or willingness to learn: Perl, Visual Basic, C#, Microsoft Internet Information Server, SQLite, XML, XSLT, CSS, and Javascript * Experience writing documentation * Excellent project management skills * Excellent analytical skills * Excellent customer service skills * Excellent oral and written communication skills * Demonstrated ability to prioritize tasks in a complex and changing environment, including balancing long-term projects and being responsive to more immediate support needs * Demonstrated ability to work independently, collaborate at a distance, and inspire the participation of colleagues * Ability to work effectively with faculty, staff, and students from a variety of diverse backgrounds **Desired:** * Degree(s) in computer science, library science, or related fields * Experience working with consortia, libraries, special collections/archives, or in higher education * Three years’ experience in server support, including experience with Web and database servers * Experience with a library management system (ILS) product * Experience with a library discovery product * Knowledge of MARC 21 Format for Bibliographic Data