Payment services Specialist

At Ultimate Software, we have always put our people first. This idea permeates our culture to its core. For over 25 years, it has driven us to create the innovative products and services we offer today. As a result, we enable our customers to put their people first—helping them build the people-centric environments they need to grow and meet their business goals.

A 12 week paid training program will prepare you to become a Payment Services Specialist in the growing field of Human Capital Management. At the end of the training, you will enter a career where you: * Capitalize on your customer service skills and problem solving skills * Supporting corporate related tax payments and filings * Integral part of a team that wants to experience working alongside professionals that support payment services

* Research and resolve payroll tax notices for multi-state tax entities. * As part of tax notice research process, reconcile QTD and YTD tax amounts withheld, reported, and deposited * Provide assistance to business units on payroll tax related inquiries. * Maintain and update tax notice cases in Salesforce with resolution progress including communication to customers.

**Requirements:** * Professional experience utilizing strong customer service skills * Strong relationship building skills and problem solving skills * Highly experienced with technology with solid experience with MS Office * Strong team player, positive attitude, and excellent analytical and follow up skills * Strong decision-making, multi-tasking, analytical, verbal, and written communication skills **Education/Certification/License:** BS/BA degree or equivalent experience