Systems Engineer II

Uber, a San Francisco-based technology startup, is innovating at the intersection of lifestyle and logistics. Uber connects riders with safe, reliable, convenient transportation providers at a variety of price-points in cities around the world.

Uber Tech Services is a high-performance culture marked by fearlessness and hyperproductivity. We’re looking for team players with natural IT intuition who can work harder, faster and smarter while taking technical excellence to a whole new level. As the Tech Services - Systems Engineer on the Endpoint Productivity Team, you will be instrumental in defining, executing and maintaining software standards for Uber employees worldwide. Your decisions will contribute to a user platform and experience that is extremely efficient, scalable, and reliable.

* Administer, optimize and operate Uber’s Google Cloud Platform * Help design, build, and manage user provisioning and automations systems as well as assist with the day to day high level administration of various SaaS applications and tools * Own the lifecycle responsibility for requirements gathering, architecting and designing, vetting, building, developing and managing complex automations and/or interactions between existing solutions * Establish trust and strong relationships with senior leaders, operations managers, and professional staff across other organizational units as it pertains to SaaS automation and provisioning * Manage multiple projects simultaneously * Assist support engineers in solving basic user issues * Act as system owner and ultimate escalation point for any tools/processes created. * Create accurate and clear technical documentation; develop support processes and procedures; operational training and support hand-off to peers/organizational units

**Here are the kinds of skills we're looking for:** * Hands on and in depth experience with the Administration of Enterprise SaaS solutions such as Google Apps, Box, DropBox, DocuSign, Zoom, and HipChat including command line and Synchronization tools (such as Google Apps Manager and Google Apps Directory Sync) * Experience designing and configuring SAML SSO and other Identity Access Management related tools and systems * Expert in one more scripting or developer languages such as JavaScript, Bash, Ruby, Python, PowerShell * Thorough familiarity with writing to API interfaces for SaaS applications (SOAP/REST) for user provisioning and automation purposes * Standards and Protocols: LDAP, RADIUS, HTTP(S), (s)FTP, SSH, XML RPC, REST, JSON, YAML * Operating Systems: Linux, Mac, Windows * Experience in coordinating technology designs with architectural requirements and constraints * Excellent environmental testing; test planning and execution skills * Strong analytical and logical skills and attention to detail * Excellent written and verbal communication and interpersonal skills * Excellent analytical and problem-solving skills and ability to decipher highly technical data * Excellent decision-making and organizational skills with emphasis on detail and follow-up skills * Ability to demonstrate strong teamwork * Excellent technical architectural and process documentation skills * Ability to effectively prioritize and execute tasks **Bonus Points if you have:** * Experience working with Commercial IAM/Role Management solutions * Familiarity with undergoing IT/Financial Audit processes and workflows * Have worked as the primary/super-admin for various SaaS systems including managing complex sharing/permissions schemes * Experience with SaaS data governance and monitoring solutions such as Netskope and Cloudlock * Experience building internal Web applications as front-ends to various scripting/coding to assist in automation workflow * Willingness to take responsibility, accountability and ownership * Willingness to work outside of normal working hours to complete tasks * Proactive and self-motivated approach to work tasks **Experience/Education:** * BS in Computer Science or a closely related technical field * 3-5 years of industry experience in IT systems administration * Enterprise Ecosystem Knowledge