System Administrator

At TriZetto, we know that a company is nothing without its associates. That’s why we strive to attract and keep the best in the business. To do that, we’ve created a culture that values, rewards, and nurtures the people who make TriZetto run. We offer our associates a number of opportunities to further develop their career, including Associate Professional Development, Leadership Development Program, and TriZetto Academy.

Enabling TriZetto to maintain system stability, performance and availability to internal and external clients under the direction of higher level system administration staff. Administering, troubleshooting, problem solving, analyzing and configuring infrastructure based systems. Maintaining overall account responsibility for maintaining and growing bookings and revenue for assigned clients.

- Reviewing and analyzing common system issues and proposing possible solutions to leadership. - Proactively identifying problems, probing all resources to resolve issues, and taking initiative and responsibility for resolution of complex problems requiring analytical skills. - Assisting in the implementation and documentation of new and existing technologies. - Mentoring other associates on new technologies and processes, while maintaining up to date written documentation for process and procedures for the department. - Communicating all known issues, updates, and impacts to internal and external customers in an effective, timely and efficient manner. - Following defined processes for incidents, problem and change management to implement approved change and or fixes to the environment. - Installation and base configuration of TriZetto and 3rd party applications - Leverage vApp, vSEA, and standard automation - Change Package and “Release” deployments for Production Support and Projects - Custom Code deployments - Technical application troubleshooting between the application and the OS layers

- Bachelor's degree in Systems Administration, Technology or a related discipline. An equivalent combination of education and work experience may be taken into consideration in lieu of a degree. - Minimum of three years' related experience administering computer systems. - Experience working in a VMware environment and the healthcare industry preferred. - General knowledge of enterprise technology including storage, networks, and server operating systems. - General understanding of application level stack concepts and technologies (e.g., SNMP,WMI, performance management, fault management, DNS, and LDAP). - Microsoft or Cisco certifications preferred. - Limited travel.