Sales Team Member

Toys"R"Us

(Asheville, North Carolina)
Temp / Seasonal
Job Posting Details
About Toys"R"Us
Toys“R”Us, Inc. is the world’s leading dedicated toy and baby products retailer, offering a differentiated shopping experience through its family of brands. Merchandise is sold in 864 Toys“R”Us and Babies“R”Us stores in the United States and Puerto Rico, and in more than 755 international stores and over 250 licensed stores in 37 countries and jurisdictions.
Summary
Store Team Members will work regularly with customers to find and sell products that match their needs. In this position, Team Members will be responsible for greeting and engaging Customers to determine the type of Customer they are assisting: first time expectant parents creating a registry, a returning registrant or a gift-giver purchasing items.
Responsibilities
Demonstrate the use of selling skills by becoming familiar with all of the product offerings: * Assist the Customer with product choices and suggest add-on items to increase items per transactions and average sale, as well as Buy Protection Plan, Loyalty and Instant Credit programs * Use acquired knowledge to suggest additional products to complement Customer's purchase * Communicate product safety requirements to Customers * Interact heavily with customers on sales floor and cash register * Utilize company selling approaches to create an enriched customer experience * Assist in maintaining a well-stocked and neat store appearance * Act quickly to address customer concerns and provide resolutions * May be assigned to work in multiple departments to help customers and the store team to achieve daily results
Ideal Candidate
* Passion for excellence * Ability to multi-task and prioritize projects * Superior customer service skills * Positive attitude * High degree of interpersonal skills with an outgoing, friendly, pleasant personality that represents the “R”Us brand * Ability to lift and carry merchandise weighing up to 40 pounds and to climb/descend ladders

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