Sales Associate

A company that’s built on a foundation as solid as the tile we sell.

If you have a love for design and enjoy a relationship building selling environment this is the job for you!

The Tile Shop is the leading specialty retailer of manufactured and natural stone tiles, setting and maintenance materials,and

related accessories. We currently operate over 100 retail locations in numerous states and are expanding into new markets and strengthening our position in existing ones.

Because of our success and planned growth, we are seeking Full-Time and Part-Time Sales Associates to join our commission based sales team! The Tile Shop Sales Associates are the “heart and soul” of our business. They are product experts and style

guides who love to help customers find their personal style.

If you are an energetic, fashion oriented individual who is driven to achieve success and enjoys working with customers in a

fast-paced environment, THE TILE SHOP WANTS YOU

• Selling tile and related products to exceed customer expectations..
• Proactively greet customers professionally as they enter the store and ascertain their needs and interests.
• Develop lasting customer relationships by treating customers with courtesy, conducting follow-up communication after store visits, and sending thank-you notes for their business.
• Track store orders and provide customers with updates on product delivery status.
• Present yourself in a professional manner at all times.
• Restock store inventory; ensure pricing is accurately and visibly reflected for each inventory item.
• Knowledgeable in all store operations such as inventory replenishment, point of sales system, opening and closing the store, etc. Make suggestions for store operations improvement.
• Ensure overall store appearance is constantly and consistently maintained by sweeping, cleaning, etc.
• Know and learn innovative and creative retail sales techniques.
• Other duties as assigned.

• Ability to work in a fast paced, commission sales environment.
• Excellent interpersonal skills.
• Strong work ethic.
• Willingness to exceed expectations.
• Ability to read, write, and speak in English (a secondary language is a plus).
• Excellent attention to detail and organizational skills.
• Ability to regularly lift 32-50 lbs and up to 80 lbs.
• Ability to distinguish between various styles, colors, and textures.
• Basic mathematical skills.
• Basic computer skills.
• Experience in related fields is a plus (home improvement, furniture, electronics, customer service, home furnishings, hospitality, flooring, sales, retail, etc.).
• Keen eye for and interest in design and knowledge of the do-it-yourself industry, preferred.