Digital Inside Sales Representative

The McClatchy Company is a leading news and information provider dedicated to the values of quality journalism, free expression and community service.

We are currently seeking a Digital Inside Sales Representative for our Advertising Division. The successful candidate will be responsible for sales growth (up/cross-sell of existing) and retention of current business.

• Identify and cold call prospective new business within identified categories of opportunity.

• Target and build relationships with existing clients and potential clients.

• Create recommendations after gaining an in-depth understanding of the client’s business, needs and ROI requirements through a CIA.

• Service the clients if any post-sale issues occur.

• Process creative/scheduling requests through Sales Associates.

• Identify and transition leads if they require field coverage.

• Provide results of a campaign to clients through screen-sharing and/or over the phone.

• Participate in on-going training regarding products, sales, and processes.

• Able to execute Inside Retail KPIs including call volume and other sales activities.

• Learn and understand the features/benefits of digital, print and direct marketing products.

• Smoothly transition accounts to and from other teams as necessary based on spending level and customer needs

• Manages a quick sales cycle well
• Is able to make an immediate connection with a client over the phone
• Understands each client and their unique business needs in order to provide ROI-impactful solutions.
• Exhibits technical competency, e.g. updating our CRM
• Thrives in high-volume, fast-paced environment
• Able to source leads and converse with prospects
• Willing to delegate non-sales activities to Ad Operations
• Publishing, advertising or media experience preferred.
• At least three (3 years) sales experience. Telemarketing sales experience preferred.
• High School - Required, College - Preferred
• Proficient in Microsoft Word, Excel, and Powerpoint
• Excellent written and verbal communication skills
• Excellent customer service skills