Senior Network Engineer

The Judge Group services the IT and engineering needs of its clients. Founded in 1970, The Judge Group is a privately owned leading global professional services firm specializing in technology consulting, staffing solutions and corporate training. Their solutions are successfully delivered through a workforce of 4,500 professionals and an international network of over 32 practice offices.

Our client is currently seeking a Senior Network Engineer for a contract opening in Princeton, NJ. Day to day activity is helping to manage routers, switches, firewalls, load balancers, network appliances as well as designing new architectures and networks. We are generally looking for someone with 10 years of experience in network engineering including CCNA, network management, installations, ACL’s, etc. The resource should have Avaya (VolIP) experience as well.

* Provide world-class customer support and technical expertise for Sungard AS customers. * Provide direct operational support of Sungard AS' largest managed services customers, maintaining ownership and a deep technical knowledge. * Maintain deep technical knowledge of multiple technologies within a customer's environment. * Responsible for direct customer communication, working closely with other central operations technical teams and customer service teams. * Build and maintain relationships with key customer's technical staff members and with internal stakeholders from customer service and field operations. * Provide technical assistance to all Sungard AS internal/external customers during environment outages. * Deliver end of the road support for complex environments. * Provide assistance/training and leadership to other engineers. * Perform weekly and monthly maintenance activity when required * Perform after-hours support as needed. * Provide implementation of complex solutions for Sungard AS customers. * Install cost effective, operationally supportable solutions that meet complex customer requirements and SLAs. * Have a familiarity environment resources being utilized by Sungard AS customers. Use this information to assist in resolving environment issues or trouble shooting impairments. * Provide clear technical documentation and written ISO9001 procedures to ensure other members of * Central Operations can assist in monitoring, troubleshooting and changing complex customer environments. * Attend training courses, perform self-study, metrics. * Learn automated Sungard AS resource functions and terminology. * Learn Sungard AS alert management platforms, functions, and terminology. * Learn related Sungard AS product offerings. * Become proficient with the latest OS technologies. * Provide assistance/training to other engineers.

* College Degree preferred but will consider applicants with equivalent work-related experience with a minimum educational requirement of a H.S. Diploma or GED equivalent. * Seven plus years industry experience in an IT support role, preferably at an IT service provider. * Routing protocols and related technologies including BGP, OSPF, EIGRP, MPLS, NAT. * Cisco Nexus 9000 Series switches, 40G Ethernet, VPC, Spanning-Tree Protocols * Cisco ASA Firewalls, VPN and security technologies. * F5 load balancing technologies * McAfee IPS * VMware NSX Networking * SNMP and monitoring platforms. * Extensive knowledge of data communication concepts and technologies is required. * Very strong customer service and communications skills (written and oral) are required. * Strong network problem isolation and resolutions skills required. * Must have the ability to lead and direct vendors to assist them in their efforts. * Strong interpersonal skills are a requirement. * Adaptable and willing to learn new technologies. * Strong time management and organizational skill are required. * Must have the ability to effectively work in a team environment, as well as independently or as a self- starter.