Business Analyst II

Team Focus Insurance Group has been serving the property and casualty insurance industry for seven decades. We trace our roots back to 1946 when MacNeill Group was founded as Frank R. MacNeill and Son.

The Business Analyst II develops and documents business requirements that assist others in the development of quality based solutions and provides for intermediate business analysis functions for product development and implementation of an enterprise web based insurance processing application.

* Develops business requirements documents that meet our customer’s insurance business needs. * Assists in and supports other Focus Technologies teams in their triage of production issues. * Develops quality documentation in support of Focus Technologies operations. * Seeks to improve the application workflow for the betterment of our customers. * Monitors and follows the development life cycle methodologies Focus Technologies has in place. * Ensures estimates and BRD's are developed and delivered in a timely manner, with accuracy. * Provides business guidance and support to Focus Technologies to ensure the future viability of the insurance software application. * Responds to and resolves production issues in a timely manner. * Provides all necessary support to new employees to ensure they gain a complete understanding of the insurance software application. * Coordinates with the technical team during technical architecture design, development and delivery of product changes and enhancements. * Develops and documents business solutions for business problems and translates those solutions to technical personnel and sees those solutions through the delivery process. * Participates in business and technical requirements reviews. Improves internal and external processes, as needed. * Participates in the continuous process improvement projects of the Product Delivery Division in support of Corporate Goals and Divisional Goals and Objectives.

* Strong ability to effectively communicate with peers and management. * Excellent oral and written communication skills. * Proficiency in SQL queries, DB2. * Familiar with Agile methodology/Kanban. * Must be dependable, reliable and punctual. * Strong customer service-oriented approach, yet be able to articulate and suggest other potential pathways of accomplishing objectives - never be afraid to ask, “what if”. * Excellent organization and time management skills with the ability to multi-task, juggle multiple priorities and function in a flexible environment. Must be flexible and have the ability to work under tight deadlines and be able to deliver completed work on time and with accuracy. **Candidate Qualifications:** * Bachelor’s degree from a four-year college or university, in business or computer science. * Three (3) to five (5) years of data analysis, or project management experience preferably in the insurance industry * Minimum of three (3) years of experience with SQL queries and related tools; or equivalent combination of education and experience. * Proficiency in SQL queries, DB2 * Familiar with Agile methodology/Kanban