Research Manager

Founded in 1926 by design pioneer Walter Dorwin Teague, TEAGUE is the original design consultancy. As proof, our portfolio spans many firsts: the Polaroid camera, the UPS truck, Texaco-branded service stations, the Pringles canister, and the Xbox.

**Why We Need This Position** To achieve the thoughtful, targeted innovations that TEAGUE’s clients have come to expect of us requires expert guidance, thought leadership, and vision. Harnessing TEAGUE’s creative talent and steering it so that it aligns with our clients’ specific needs is the key to exceeding their expectations. That’s where you come in.

The Research Manager is responsible for leading the Research team in defining broad, human-centered, future-focused research projects for our clients and evangelizing the value of research to inform our design process. The position demands experience and expertise in research methods, planning, and execution, collaborating with world’s largest aerospace company to imagine and build the future. The candidate should possess strong problem solving and collaborations skills, as well as be capable of framing problems in order to guide the team towards innovative and appropriate solutions to complex design challenges.

**Who We’re Looking For** On the one hand, you have the sort of highly disciplined mind that is perfectly suited to executing complex research projects. On the other, you have a deep love and respect for the use of human-centered research in the creative process. In this position, you’ll have the opportunity put both those talents to work. A strong talent for seeing the Big Picture, you are capable of providing expert leadership to the Research team and excited to help clients develop technology, business and user experience insights, plans, and roadmaps. You are eager to introduce new methods, processes, and approaches to elevate the effectiveness of research. In addition to broad thinking, you aren’t daunted by the prospect of rolling up your sleeves and digging into practical matters such as creating budgetary parameters, managing project milestones, handling project resourcing, and crafting deliverables. Your understanding of both the creative and research processes enables you to serve as an inspiring leader and manager, effective at framing complex problems, distilling insights, and synthesizing results. Finally, you are a gifted diplomat with top-notch communication skills that enable you to work effectively with clients as well as to build, coach, and mentor diverse teams. Yes, we may have high expectations, but we know you’re out there. And we look forward to meeting you soon. **What We Just Said, Now in 5 Bullet Points (a.k.a. Essential Qualifications):** * Experience: Graduate degree in human factors, psychology, user experience research, social sciences or equivalent field; experience in leading a team of researchers and expertise in human-centered research methods; proven track record of integrating research methods into a process in order to define opportunities and direct design exploration; exposure to business methods. * Special skills: Experience in qualitative and quantitative research methodologies in a design setting; excellent written and verbal communication skills; passion for technology, business, and design a plus. * Passion: Working at the intersection of business and innovation. * Role: Create opportunities for research to inform the design team’s creative passion and influence design outcomes in order to exceed clients’ expectations. * Personality: inspiring, collaborative, diplomatic, and visionary. At TEAGUE, we value diversity. We search the globe, literally, to find and attract top talent from diverse backgrounds. TEAGUE is an EEO/AAP employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, ethnicity, disability or protected veteran status.