Sales Director

StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. The company offers solutions including employee engagement tools, real-time customer feedback surveys and objective performance measurement across online and in-store channels.

StellaService is seeking a Sales Director to join our team and help grow our roster of clients utilizing Stella Metrics insights. Stella Metrics is a syndicated insights product sold to C-Suite professionals, Operators, Analysts, and Marketers to help drive continual service improvements. You will be part of a fast-paced, passionate and dedicated team tasked with growing StellaService at a rapid rate. Ideal candidates will have a strong, client-facing background selling research and insights products, and a passion for building a dynamic business.

• Successfully implement lead-gen campaign to create executive level contacts and meetings
• Demonstrate a strong understanding of business practices, Stella Metrics insights, and industry trends and competitors to showcase Stella's values
• Build long lasting relationships with clients and position Stella as a thought leader
• Execute on opportunities in order to exceed revenue targets
• Negotiate enterprise data contracts
• Collaborate with Client Insights to grow revenue with existing clients by identifying up-sell and cross-sell opportunities
• Manage transparent pipeline through the effective use of Salesforce
• Ability to travel up to 50%

• 5+ years of relevant experience in research and insights sales
• Proven experience closing large deals
• Demonstrated ability to accurately forecast sales results
• Strong skill set in contract negotiations
• Experience using Salesforce.com
• Must love multi-tasking
• Must thrive in client-facing position
• Exceptional written and oral communication skills
• Self-starter and extremely detail-oriented
• Proficiency in Microsoft Excel and PowerPoint