Business Development Director

StellaService helps companies grow through better service across their stores, contact centers and ecommerce fulfillment. The company offers solutions including employee engagement tools, real-time customer feedback surveys and objective performance measurement across online and in-store channels.

StellaService is seeking a Business Development Director to join our team and help grow our roster of clients utilizing Stella Metrics insights. Stella Metrics is a syndicated insights product sold to C-Suite professionals, Operators, Analysts, and Marketers to help drive continual service improvements. You will be part of a fast-paced, passionate and dedicated team tasked with growing StellaService at a rapid rate. Ideal candidates will have a strong, client-facing background selling research and insights products, and a passion for building a dynamic business.

* Successfully implement lead-gen campaign to create executive level contacts and meetings * Demonstrate a strong understanding of business practices, Stella Metrics insights, and industry trends and competitors to showcase Stella's values * Build long lasting relationships with clients and position Stella as a thought leader * Execute on opportunities in order to exceed revenue targets * Negotiate enterprise data contracts * Collaborate with Client Services to grow revenue with existing clients by identifying up-sell and cross-sell opportunities * Manage transparent pipeline through the effective use of Salesforce * Ability to travel up to 50%

* 3+ years of relevant experience in research and insights sales * Proven experience closing large deals * Demonstrated ability to accurately forecast sales results * Strong skill set in contract negotiations * Experience using Salesforce.com * Must love multi-tasking * Must thrive in client-facing position * Exceptional written and oral communication skills * Self-starter and extremely detail-oriented * Proficiency in Microsoft Excel and PowerPoint