Retail Consultant - Bilingual - Part Time

Sprint offers a comprehensive range of wireless and wireline communication services bringing the freedom of mobility to consumer, business and government users. Sprint utilizes its expertise and approachability to act as a partner for small businesses, and by the end of 2013, has served more than 54 million customers.

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter most to them. As a Sprint Retail Consultant, you are a mobility expert who is responsible for connecting customers to the things that matter most in their lives. You are strengthening Sprint's Brand by delivering an unparalleled customer experience and outcome that transcends beyond the store visit. You stay current with the latest technologies and industry trends that enable you to provide a total sales solution to the customer. You are responsible for delivering key performance results in sales and customer satisfaction that are most important to Sprint's overall strategy and growth. You are driven to achieve by the happiness of each customer's experience, the success of your store team and the satisfaction that you are changing lives by connecting people to what they enjoy. Absent a reasonable accommodation or military obligation, employees must be available to work a retail schedule that includes evenings, weekends, and holidays.

* Provides a total sales solution to the customer regarding their wireless/mobility needs that includes: selling the value for Sprint's devices, accessories and service plans, maximizing customer connections, saving the customer money, personalizing the customer experience, protecting their investment * Delivers an outstanding store experience that improves customer loyalty and strengthens the Sprint Brand * Meets or exceed key performance objectives that include sales and customer satisfaction goals * Makes certain accurate customer account set-up so they are ready to use when leaving the store * Identifies the right solutions to customer billing, technical and or account issues * Completes all courses in your curriculum path with the required times frames * Complies with all operational policies and procedures including the Sprint Code of Conduct

* High School diploma or equivalent * Six months retail sales or related experience * Spanish conversational skills