Sales Engineer
SmartBear
(Somerville, Massachusetts)SmartBear is the leader in software quality tools for teams. SmartBear is a combination of a start-up, high growth environment and an established, financially strong company with 300+ employees across 6 global locations.
- Provide technical support to the Sales process, qualify prospective customer requirements, and deliver strategically developed product demonstrations that match customer needs
- Respond and troubleshoot product questions from prospective and current customers to display SmartBear’s technical value ensuring successful customer experiences
- Collaborate with Marketing to provide insight for the creation and publication of technical content, webinars, and events
- Participate in industry events and customer sales meetings representing SmartBear as a technical thought leader
- Solicit and provide feedback from prospective and current customers to facilitate new features and functionality in our current technology
- Stay apprised of current SmartBear and industry technology to contribute to training team members on the differentiating value of our solutions
- Technical degree or related field
- 2+ years of experience presenting and/or teaching technical concepts
- Worked directly with customers or internal clients to resolve technical problems
- Experience in software development, quality automation, performance monitoring, or other software quality related fields
- Ability to travel (10-20% travel)
- Authorized to work in the United States (minimum of H1B)
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