Sales Engineer

SmartBear

(Somerville, Massachusetts)
Full Time Travel Required
Job Posting Details
About SmartBear

SmartBear is the leader in software quality tools for teams. SmartBear is a combination of a start-up, high growth environment and an established, financially strong company with 300+ employees across 6 global locations.

Responsibilities
  • Provide technical support to the Sales process, qualify prospective customer requirements, and deliver strategically developed product demonstrations that match customer needs
  • Respond and troubleshoot product questions from prospective and current customers to display SmartBear’s technical value ensuring successful customer experiences
  • Collaborate with Marketing to provide insight for the creation and publication of technical content, webinars, and events
  • Participate in industry events and customer sales meetings representing SmartBear as a technical thought leader
  • Solicit and provide feedback from prospective and current customers to facilitate new features and functionality in our current technology
  • Stay apprised of current SmartBear and industry technology to contribute to training team members on the differentiating value of our solutions
Ideal Candidate
  • Technical degree or related field
  • 2+ years of experience presenting and/or teaching technical concepts
  • Worked directly with customers or internal clients to resolve technical problems
  • Experience in software development, quality automation, performance monitoring, or other software quality related fields
  • Ability to travel (10-20% travel)
  • Authorized to work in the United States (minimum of H1B)

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Somerville, Massachusetts
Skills Desired
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  • Marketing
  • Sales
  • Software Development
  • Teaching
  • Technical Support
  • Automation
  • Customer Requirements
  • Performance Monitoring
  • Technical Content

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