Engineer for Mobile Quality

Slack is a messaging app for teams that is on a mission to make your working life simpler, more pleasant, and more productive. We believe everyone deserves to work in a welcoming, respectful, and empathetic culture. We live by our values and hire accordingly.

Slack is looking for experienced and skilled Quality Engineers to join our team. This is an excellent position for people who enjoy working on the full cycle of manual testing crafting a strategy, writing a plan, building and executing tests, finding regressions, logging and verifying bugs, and building comprehensive historical records of testing activities are all part of being successful in this position. Product development at Slack is split into small teams of engineers, designers, and product managers working together on features. As a Quality Engineer at Slack, you would become a full-time member of one of these small teams, focusing on just one or two projects at a time to ensure that we have a solid and well-executed test strategy before launching new features to the public.

* Work with engineering, design, product management, project management, and customer experience to design, own, and deliver on test plans for new features and functionality. * Develop and maintain a robust library of test cases for both new and existing features. * Design and execute regression test plans on an ongoing basis — Slack changes frequently and rapidly. * Be a reliable, friendly, and non-judgemental source of early feedback on new functionality and feature changes. * Work with other members of the Customer Experience team to ensure that testing is complete and thorough before launching. * Provide immediate feedback to software developers and work with them to improve the product. * Communicate with the Customer Experience team to plan and execute testing in a timely fashion. * Work with Engineering to isolate and reproduce defects across all parts of the system. * Own the issues in your area of the code, triage and manage the issues in our issues tracking tool. * Work with the Software Engineering in Test team to identify and address gaps in testing coverage. * Become the voice of Quality for the product you work on.

* Experience working in similar role. * Experience with usability and accessibility testing and you love it. * Experience working with log files, iOS, Android, Windows code, and have familiarity with Xcode, Jenkins and GitHub. * Organizational skills to capture and record detailed and accurate information about bugs and systemic issues. * Ability to think outside the box and approach the Slack client from multiple users’ perspectives, sensitivity towards pain points that could represent loss of a user or a team (whether it’s an actual bug or not). * Improvisation and flexibility. We operate differently than other teams. Standard QA processes won’t always work at Slack. Bring your bag of tricks. * This is a communication heavy role. You must be fluent in both spoken and written English.