Business Process Management Senior Specialist Round Rock TX

Since 1984, we’ve been delivering technology to fit your life. “Like” our page and get inspired with ideas, product news and offers.

The Business Process Management Senior Specialist is focused on Global Operational and efficiency optimization for Global Technical Account Management organization, and requires frequent and direct interface with critical functional business groups inclusive of Services Finance, Global Finance, Global Call Center Operations, Global Services Marketing teams, Global Regional Sales teams, and Global TAM Leadership teams.

- Provides Business Process development on regional and global level. - Defines supporting and/or driving process improvements. - Provides leadership of resource optimization initiatives; coordination with internal organizational engineering project teams. - Influences organizational leadership in attaining key metrics in support of strategic financial, operational objectives. - Coordinates with Global TAM Operations teams in global regions - Manages projects, or specific activities related to projects within given constraints of time, budget, and quality. - Ensures the scope, schedule, and costs are reasonable and achievable. - Conducts periodic reviews to ensure project is on track and conducts post-project reviews. - Coordinates functional perspectives from within and outside the project teams. - Ensures all project documentation is kept up to date and communicated to the relevant stakeholders on a timely basis. - Supports Dell tools and systems - Creates new and improve current Business Processes

- Undergraduate degree and 6+ years, or Graduate degree and 4+ years experience in Finance, Business Administration, Engineering, S ix-Sigma, and/or Operations Management Project Management - Strong influencing and motivating skills - Strong Finance Acumen and Business Acumen - Strong Business Process Management skills - Strong analytical skill required to support business process design - Cross-functional work experience, in a global/virtual environment