Director of Quality Engineering

Founded in 2009, SendGrid is an industry-disrupting, cloud-based customer communication platform that solves the challenges of reliably delivering emails on behalf of our customers. We deliver over 33 billion emails a month for customers like Airbnb, Spotify, and Uber.

Are you a strong engineering leader who focuses on building and cultivating an engineering culture of excellence? Are you the type of leader who loves to develop, mentor, hire, and build great teams? Do you relish creating amazing products that delight customers and deliver outstanding business results? Do you thrive in a rapid, ever changing environment? SendGrid is seeking a Director of Quality Engineering with the passion, experience, and gravitas to effectively lead our quality organization. You will work with Development, Operations, and Product Management to ensure that we delight our customers. Achieving this simply stated goal will require tremendous technical depth and managerial chops because of the scale and complexity of our solution. It isn’t easy to send 2% of the Internet’s email traffic and you should be up for that challenge. You will have to bring a working knowledge of the latest SaaS stack, breadth of experience spanning both front-end and back-end technologies, a passion for automation, and a hunger to grow and mentor a team that is eagerly anticipating your leadership.

* Shoulder the responsibility for the quality of all SendGrid products. This includes UI, API, mobile, and our massive backend infrastructure. * Be accountable for the overall design and implementation of testing strategies and tools * Own the test automation strategy and its implementation * Grow and shape the Quality organization * Manage testing infrastructure * Report regular status to the organization * Assess and communicate risks * Instrument our continuous integration and delivery pipeline to ensure quality releases. * Work closely with development, product management, operations, and support * We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do

* Strong team leader who can train, coach and develop QA team members * Highly technical. Must have been hands on in Quality Engineering * 5+ years managerial experience * Proven experience with Agile and Kanban * Solid working knowledge of all aspects of testing -- UI, API, Mobile, Security, Performance, etc. * Comfortable identifying areas of focus, and able to prioritize testing methodologies based on risk analysis. * Able to liaison with software development team to ensure delivery of a high-quality product is compatible with release timeline targets * Champion of best-practice methodology in Quality Engineering * Willing and capable teacher driven to show us how to do things better