* Assist in the hiring and recruiting process for warehouse staff. Conduct orientation for newly hired associates, including introduction of a mentor to act as a “buddy” through 90-day orientation period.
* Supervise, develop, and train all warehouse personnel and maintain peak level of associate morale and motivation within organization for maximum level of productivity and associate retention.
* In conjunction with the Branch Manager, evaluate & document warehouse associates’ job performances; conduct all warehouse performance appraisals; recommend salary changes; and set performance goals.
* Accurately expedite school re-orders in a timely manner, overseeing UPS/ground shipping.
* Adhere to local, State, and Federal regulations inclusive but not limited to OSHA, DOT, and EEOC.
* Conduct monthly safety meetings to minimize accidents, incorporating a wellness attitude among all staff members. Investigate job-related incidents (Workers’ Compensation) and file reports in conjunction with Branch Manager.
* Schedule staff and maintain attendance records. Assist in Labor Hours Tracking - Actual vs. Budget.
* Assist Branch Manager in the use and execution of production planning system and management of Branch P&L’s.
* Responsible for closing out fairs, ensuring all cases, displays, and boxes are staged with the book fair properly labeled.
* May prepare daily packing schedules by reviewing turnovers, checking labels, and communicating specifics on packing instructions.
* May prepare daily packing schedules by reviewing turnovers, checking labels, and communicating specifics on packing instructions.
* Oversee Fair packing production or replenishment of stock from bulk to shelves as well as the unloading of trucks and cases.
* Oversee packing and display of product in accordance with schematics, to ensure customer requests and needs are satisfied; including, but not limited to, matching loading procedures to warehouse/driver sheets. Reset picking lines to coordinate with corporate schematics, on a seasonal basis.
* Oversee the initial set up of fairs for daily deliveries to include accountability of all fair support materials. Emphasis on quality assurance of all outgoing products.
* Monitor inventory levels and inform management of status, avoiding out-of-stock situations. Assist with physical inventory counts, open houses and warehouse sales.
* Monitor sell rate of product to reduce out of stock shortages and recommend supplemental title replacements.
* Train staff on and maintain use of the Scanners for the Book Fairs inventory system.
* Meet, greet, and assist customers during open houses, warehouse sales, etc., in a courteous and positive manner.
* Ensure that all warehouse equipment/tools are properly utilized to increase productivity, efficiency, safety, and report any unsafe conditions/equipment or injury to Manager.
* Responsible for the careful handling of all merchandise, avoiding damage, bending or tearing.
* Use and monitor proper techniques for lifting, packing, handling heavy objects, climbing ladders, and pushing/pulling cases.
* Fill Accurate Data on Labor Data Collection Cards
* May operate forklifts during peak business periods (If certified – must be at least 18 years of age).