Administrative Services

Ryan Specialty Group

(Buffalo, New York)
Full Time
Job Posting Details
About Ryan Specialty Group
Ryan Specialty Group is an international specialty insurance organization that provides innovative solutions for brokers, agents and insurance carriers. The RSG family includes a wholesale brokerage operation, RT Specialty, a collection of managing general underwriting companies, RSG Underwriting Managers (RSGUM), and a specialty insurance services provider, Ryan Direct Group (RDG).
Summary
RT Specialty, a division of Ryan Specialty Group is looking for an Administrative Services Team Leader. We are a fast paced, energetic and rapidly growing organization that offers a great opportunity for someone interested in further developing their career. The Administrative Services Team Leader will work alongside an extraordinary team of administrative professionals.
Responsibilities
* Responsible for supervising day-to-day imaging, filing, and routing processes. * Supervise and assist team with processing a high-volume of transactions with a great level of accuracy and excellent customer service. * Creating and generating statistical reports and analysis, including production, quality assurance testing, and error-rate reporting.
Ideal Candidate
* Associate's degree or higher preferred. * Must have at least two (2) years of formal management/supervisory experience. * Must have at least two (2) years of experience in a high-volume processing environment. * Must have strong communication and technological skills, exceptional problem solving and organizational skills. * Must be detail-oriented with the ability to multi-task, and be able to work efficiently alongside their team as a working supervisor. * Must possess very strong interpersonal skills, including exceptional communication skills. * Proficiency in Microsoft Office including, but not limited to Outlook, Word, Excel and PowerPoint. * Possess strong computer/technology skills.

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