Analyst, Credit and Collections II

Rubicon Project is a leading technology company automating the buying and selling of advertising. Relentless in its efforts for innovation, Rubicon Project has engineered one of the largest real-time cloud and Big Data computing systems, processing trillions of transactions within milliseconds each month.

The Analyst, Credit/Collections II will be responsible for account collections, reconciliations, and credit reviews which will include monitoring the company's outstanding invoices and taking action to reduce bad debt when necessary. The position reports directly to and works under the supervision of the Dir., Credit / Collections.

**Collections** * Develop and periodically report on metrics related to the success of the product line * Manage assigned accounts receivable through written and oral communications. * Work closely with customers to negotiate immediate payment. Follow up to ensure that payment is received. * Monitor accounts that are past due by regularly reviewing the collections queue, aging and other reports. Analyze and interpret accounts receivable and credit/collections data. * When necessary escalate payment matters to Sales Management in order to assist in the collection efforts. Determine when an account should be escalated to the Supervisor and/or Director for additional direction. * Recommend when accounts should be paused due to non-payment. * Monitor payment habits and recommend payment terms and/or credit limits changes in order to minimize bad debt. * Prepare write offs for final approval. * Manage collection agency placements. **Reconciliations** * Manage account reconciliation activity by reviewing and researching payments deductions as well as work closely with the Accounts Receivable/Billing team in order to resolve payment discrepancies in a timely manner * Research revenue discrepancies and if deemed valid initiate credit memo or adjustment requests; provide customers with reports or supporting documentation in the case of invalid claims * Work closely with sales to resolve any billing or contract related discrepancies that may impact the accounts receivable * Manage miscellaneous request such as invoice revisions, offsets, account statements, audit request, etc. * Manage overpayments and request refunds when necessary **Credit Reviews** * Conduct credit reviews for new and existing customers. Includes processing credit applications by obtaining credit agency reports, bank/trade references and any other available tools in order to determine creditworthiness (Internet, Financial Statements, etc.) * Prepare formal written credit reviews and recommendation in order to escalate for the required approval * Open new accounts including system set up in Oracle. Update system of any client name, address and credit limit changes. Update and maintenance credit files on a regular basis * Monitor accounts that are excessively over limit and initiate credit reviews when necessary * Identify customers that are potentially at risk and initiate credit reviews in order to determine if the credit limit and/or terms should be modified * Address credit reference requests in a timely manner * Provide support to sales and other departments. * Participate in training. * Special Projects

* BA or BS degree preferred or equivalent experience * 2 to 3 years of credit/collections and customer service experience, preferably in the internet/technology industry * International credit/collections and managing high profile accounts experience required * Intermediate experience utilizing an ERP System (Oracle Preferred) * Credit professional with Ad Agency/Online Media collection experience preferred * Ability to understand, simplify and communicate complex functionality to customers, partners and colleagues * Excellent verbal, writing and presentation skills * Ability to thrive in a fast paced, deadline driven environment * Proficient in Microsoft Excel and Word * Basic understanding of credits and collections