Systems Engineer

ROBLOX is the best place to Imagine with Friends™. With the largest user-generated online gaming platform, and over 15 million games created by users, ROBLOX is the #1 gaming site for kids and teens (comScore). Every day, virtual explorers come to ROBLOX to create adventures, play games, role play, and learn with their friends in a family-friendly, immersive, 3D environment.

- Maintain a 99.9% SLA for a 24/7/365 production environment - Triage, troubleshoot, and solve production issues caused by failures in hardware, configuration, networking, vendor outages, and continuous software upgrades - Quickly resolve complex problems encountered during the installation and operation of our applications, to ensure negligible impact on players and internal operations - Prioritize and multitask daily responsibilities, while being flexible enough to respond to emergent high-priority issues - Design, deploy and configure servers and complex firewall environments - Assist in implementing disaster recovery procedures and system failover efforts - Collaborate with highly skilled and driven colleagues in a dynamic, agile environment - Collect, document and help manage vendor-related services - Manage systems and develop contingency plans - Participate in on-call rotations

- Bachelor’s degree in Engineering or Computer Science, or equivalent work experience - 3-5 years of experience in ops-related systems implementation - Extensive knowledge of Windows and Linux (Redhat preferred) - Extensive knowledge of core networking technologies, routers, switches firewall and load balancers - Knowledge of hardware, security and database capacity - Knowledge of at least one object oriented programming language in your past. C++, C#, Python, Powershell, Ruby, Java, etc. (does not need to be current) - Knowledge of automation and related tools