Customer Service Specialist

Reser’s is proud to be part of the extended American family. More than sixty years after “Grandma Reser” perfected her world-famous potato salad in a rural farmhouse kitchen, we now make a variety of sides, salads, ‘slaws, desserts and comfort food classics.

Under limited supervision, process customer orders and resolve any manufacturing/shipping issues for specified geographical territory.

• Calls customers to obtain information necessary to process orders.
• Enters data for order processing.
• Communicates production information and availability to brokers and sales personnel.
• Acts as a liaison between buyer/broker and internal departments.
• Responds and documents customer feedback.
• Answers multiple line phones.

• 5 years customer service experience required.
• Must be skilled in 10-key data entry by touch with speed and accuracy.
• Requires strong written and verbal communication skills.
• Ability to multi-task throughout the day.
• PC skills/basic Excel skills are required.