Data Analyst, Customer Marketing

Redfin is a technology-powered real estate brokerage that represents people buying and selling homes. Founded and run by technologists, Redfin has a team of real estate agents who earn a salary and customer-satisfaction bonuses, not commissions. Redfin.com features all of the broker-listed homes for sale, as well as for-sale-by-owner properties. Redfin real estate agents work with the company's team of engineers to create tools that make the buying and selling process easier.

The Data Analyst, Customer Marketing role will be the primary analytics support for the most crucial components of Redfin’s digital experience - the Redfin Map and Property pages. You’ll maintain, improve upon, and build new reporting services for these key areas which will provide Product Managers and Engineers easy access to key metrics, allowing you to mine and model your way through our massive clickstream and real estate property data sets. Help us identify pain points for users and partner with stakeholders to recommend and test changes - drive the overall experience and feature development for one of the most visited real estate sites in the nation! Additionally, this role will provide overall reporting and analytics support for the following areas: Acquisition Marketing, Customer Loyalty, Redfin iOS and Android apps, and total Redfin site metrics (traffic, bounce rate, conversion, etc).

* Successful: We're looking for someone with one or two years of experience with concrete examples of making an impact * Sharp: These problems are tough! You should have outstanding analytical and quantitative skills. A B.S. in predictive analytics, mathematics, statistics, operations research, computer science, engineering or one of the hard sciences is required. An M.S./PhD is a bonus * Practical: We’re moving quickly and we need rapid answers to business questions. You must be able to build models and design experiments that produce actionable results on the double * Curious: Redfin is looking for an analytical juggernaut that doesn’t stop at answering the “what” questions. We want someone who hungers for the “why” and “what if” questions * Concise: Communicating your ideas clearly to folks who don’t share your passion for analytics is the mark of mastery. This position is not for the faint of heart * Inspiring: You are a brilliant writer and an influential conversationalist. You know how to work a (meeting) room * Take-charge: You think like an owner and work to see your ideas put into practice **Technologies We Use & Teach** * SQL and Excel wizardry are required * Experience with R and/or Python required * Experience with Tableau and Google Analytics